Keyholding/Alarm Response
Our Key Holding/Alarm Response service allows us to act as primary key holder for a property and respond to alarm activations on the client's behalf. The service is provided in accordance with BS7984 requirements.
In the event of an alarm activation, one of our fully trained officers will attend the premises and establish the issue. Where a false alarm is the cause, the premises will be checked and the security system reset.
If an intruder/attempted break in is the cause of the activation, the incident will be escalated to the police and the client’s nominated member of staff. Our officer will remain on site until the premises have been re-secured and can assist in arranging emergency repairs, if necessary.
This service can be combined with scheduled unlocking/locking-up of the property if required.
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Health & Safety
no staff are put in a lone working situation or a position of potential conflict to attend an alarm activation. -
Peace of Mind
In the event of damage to property or break-in we can liaise with the Police and relevant contractors to ensure the building is left secure and the incident reported.
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Expert Experience
All staff trained in conflict management and how to apprehend a culprit -
Round the Clock Response
We will respond 24 hours a day,365 days a year.
CALL US TODAY TO DISCUSS YOUR REQUIREMENTS 0800 0438 809
You can also email us directly at info@er-response.co.uk. We usually reply within 48 hours.